We're Here For You

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information, service inquires, or customer support:
customerservice@portainc.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. 

Telephone:

Live Customer Care Center

1-847-593-4900
Monday to Friday   8:00am to 5:00 pm (central)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-847-593-1394

Snail Mail:

Send your inquiries to:

Porta, Inc
Attention: Customer Service
2420 Hamilton Road

Arlington Heights, Illinois 60005